Contact Us

We're Here to Help You Achieve Your Goals on Not Just One

At Not Just One, we’re here to help you navigate and get the most from our platform. If you have questions about your membership, your account, or using any of our services, please reach out — our support team is ready to assist you.

Please note: Our team is not able to provide crisis, counseling, or emotional support services. If you need immediate help or are experiencing an emergency, please reach out to local emergency services or trusted professionals in your community.

Member Support Phone

Member Support Email

(252) 580-8171
Monday–Friday, 9 AM–5 PM EST

If we miss your call,
please leave a message with your
name and callback number.

support@notjustone.org

Send us an email anytime.
We aim to respond within 1–2 business days.

If you are seeking support for your member profile,
please provide your username
or email address used for your account.

Not Just One provides a secure, controlled environment where survivors can share their experiences with qualified professionals who can help amplify their voices and potentially drive change. Our platform was built with safety, privacy, and well-being as our highest priorities.

Copyright © 2025 Not Just One, LLC | A North Carolina Limited Liability Company | Registered Address: 4030 Wake Forest Road Ste 349, Raleigh, NC 27609